Payment methods

Our online shop accepts PayPal, Visa, MasterCard, American Express, Diners Club, and Discover.

Advantages and Guarantees of PayPal

Fast and secure payments: With PayPal, you can pay quickly and securely online without disclosing sensitive financial information. Multiple payment options: You can pay with a credit card, debit card, or your PayPal balance. Easy checkout process: After placing your order, you will be redirected to the secure PayPal website to complete your payment. We only charge the product price and shipping costs. No additional taxes apply.

Advantages of PayPal
Payment tracking: With PayPal, you can track the status of your payment at any time in your account. Maximum security: PayPal ensures that your financial information, such as credit card numbers and bank account details, remains private and secure through advanced encryption. This minimizes the risk of unauthorized access or misuse of your data.

Payment by Credit/Debit Card

We place great importance on protecting your payment information:

Secure processing: ezhoms does not store your credit/debit card numbers or your personal data.

Validation and Authorization: All transactions are validated and authorized by both milinso and your card issuer to ensure your security.

3D Secure Authentication: Depending on your bank, additional security measures may be required, such as:
Entering a password or a one-time security code.
Verifying your identity using two-factor authentication, fingerprint scanning, or other secure methods.

If you have any questions about payment authentication, please contact your card issuer.

Steps to Resolve Payment Issues

To reduce the likelihood of a payment being declined, please follow these steps:

Check Card Details: Double-check all entered card details, including the card number, expiration date, and cardholder name. Ensure there are no typos or incorrect entries.

Enter the Security Code
Enter the three-digit security code (CVV) on the back of your card correctly. This step is essential to confirm your payment.

Check your billing address

Make sure the billing address you entered matches the address on your card. A discrepancy may result in a declined transaction.

Ensure your account has sufficient funds

Verify that your card has enough funds to cover the transaction amount.

Contact your bank

If the payment is still not processed, contact your card issuer or bank. The transaction may have been flagged for security reasons, or additional information may be required.

Consider an alternative payment method

If the problem persists, you can use a different credit or debit card. Alternatively, you can use other payment methods such as PayPal, which offers secure and reliable transactions.

You can reach the ezhoms customer service team at:

Tel.: +86 136 6301 0725

Email: service@ezhoms.com

Company address: East Wing, 6th Floor, Unit 2, Building 9, Zhengshang Xinghan Garden, 12 Hanqi Street, Guying, Huiji District, Zhengzhou, Henan Province, China

Company name: Zhengzhou Xiaopi Department Store Co., Ltd.

Business hours: Mon.–Fri. 8:00 a.m.–5:00 p.m. (UTC+8)