Privacy Policy
At ezhoms, protecting your data is our highest priority. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website www.ezhoms.com or related platforms, including mobile applications and websites (collectively, the "Website"). By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the Website immediately.
We reserve the right to update this Privacy Policy at any time. Changes will take effect upon publication on the Website. The "Last Updated" date will be adjusted accordingly. Your continued use of the Website after changes constitutes your acceptance of the updated Privacy Policy.
Information Collected
We collect information to enhance your user experience and provide you with better services. This includes:
Personal Data
Name, email address, delivery address, phone number, and demographic data (e.g., age, gender, preferences).
This information is provided voluntarily when creating an account, making a purchase, or interacting with the website.
Automatically Collected Data
Information such as IP address, browser type, operating system, and browsing behavior.
For mobile devices, this data may include device name, type, and location.
Payment Information
Details such as credit card numbers and transaction expiration dates.
Payment information is securely processed by our payment service providers (e.g., PayPal) and is not stored by us.
Mobile Device Data
Includes device ID, manufacturer, model, and location data.
Third-Party Data
Information from linked accounts (e.g., social media profiles).
Advertising Data
Details from contests, surveys, or advertising campaigns.
Mobile App Permissions
Location Data: For location-based services; adjustable in settings.
Device Access: Permissions for SMS or social media account data.
Push Notifications: For updates; can be disabled in settings.
How We Use Your Information
Your information helps us:
Process orders, payments, and refunds.
Manage accounts and provide personalized experiences.
Send newsletters, updates, and promotional content.
Improve website functionality and ensure data security.
Detect and prevent fraudulent or unauthorized activity.
Respond to customer inquiries and improve services.
Sharing Your Information
We only share data when required:
Legal Obligations
To comply with laws, regulations, or legal processes.
Service Providers
For payment processing, data analysis, and marketing activities.
Marketing Partners
With your consent for promotional activities.
Affiliates
Sharing with subsidiaries or parent companies in compliance with the same data protection standards.
Social Media
Activities linked to your social media accounts may be visible within your network.
Tracking and Analytics
Cookies and Tracking Technologies
Used to improve functionality and personalize experiences.
You can manage your cookie settings in your browser settings.
Internet-based advertising
Relevant ads may be displayed based on your browsing behavior.
Analytics tools
Non-personal data is collected to improve website performance.
Links to third-party websites
This website may contain links to external websites. ezhoms is not responsible for the privacy practices of third parties. Please review their privacy policies before sharing any information.
Data security
We implement comprehensive measures to protect your data. However, no system can guarantee absolute security. By using this website, you acknowledge the potential risks of online data transmission.
Children's privacy
ezhoms does not knowingly collect data from individuals under the age of 13. If you believe that such data has been collected, please contact us at service@ezhoms.com.
Do Not Track Signals
Although browsers may offer a "Do Not Track" (DNT) feature, we do not currently respond to DNT signals until a formal standard is established.
Shopline Hosting
Our shop is hosted by Shopline Inc., which securely stores your data. For more information, please see Shopline's privacy policy.
Payment Processing
If you use a direct payment gateway, your credit card information is encrypted and managed in accordance with PCI DSS standards. For more information, please see Shopline's terms of service.
Manage Your Data
Account Management
Account Settings
Update or delete your account via your account settings or contact us at service@ezhoms.com.
Email Settings
You can unsubscribe from receiving communications by adjusting your settings or contacting us.
Data Storage
Some data may be stored to prevent fraud, resolve disputes, or comply with legal obligations.
California Privacy Rights
Shine the Light Law
California residents may request a free summary of their personal information shared for marketing purposes once a year. Contact service@ezhoms.com to make a request.
Children's Rights
California minors may request the removal of publicly available information by emailing service@ezhoms.com.
Cookies
What are cookies?
Cookies are small files that are stored on your computer.
We use cookies to enhance your user experience.
Types of cookies used:
Essential cookies: Enable basic functions such as the shopping cart and checkout.
Social media cookies: Integrate content sharing features.
Visitor statistics cookies: Track website performance.
Advertising cookies: Provide personalized offers.
Cookie management
Adjust your settings in your browser. Blocking certain cookies may limit functionality.
You can reach ezhoms customer service at:
Email: service@ezhoms.com
Business hours: Mon.–Fri. 8:00 a.m.–5:00 p.m. (UTC+8)